1. Find Account
2. Click “Activities” 
3. Click on the row of the currently active membership 
4. Click “Recurring Billing” 
5. Click the hold check box and enter the date range 
   • Holds should begin on the member’s bill date (1st, 15th, etc) and end on the last day of a billing cycle
6. Enter hold dates and reason in comments section for additional reference
7. Click “Save” 

Notes:

• You can verify upcoming holds on the Member Profile screen